Diversity Training in the Workplace
Participants Will Learn:
- How valuing workforce diversity affects bottom-line business issues;
- What culture is and how it impacts perception, behaviour, values;
- Why differences affect how people work, want to be managed and manage others;
- To understand where false assumptions stem from so as to overcome biases and prejudice;
- How to improve communication skills;
- About the importance of surfacing, discussing and valuing differences so as to constructively manage workplace conflict;
- How valuing differences prevents workplace discrimination and harassment.
Content:
Workshop content can provide information and activities about:
- Understanding diversity
- Immigration, changing demographics and today’s workforce
- Diversity business case
- Creating a healthy workplace by: valuing diversity, respecting differences, developing cross-cultural communication skills and cultural sensitivity
- Impact of visible and invisible differences on work and communication styles
- Understanding culture
- Culture and communication
- Impact of stereotypes, prejudice, biases, discrimination, harassment, racism
- Resolving diversity related conflict
- Developing a personal Diversity Action Plan
Participants will receive:
- Reference manual
- Wall Certificate
Duration:
- Half-day course