Certified Manager and Supervisor: Competency Training Course

This dynamic, instructor-led program is designed to equip managers and supervisors with the essential competencies to lead teams effectively, ensure legal compliance, and drive organizational success. Participants will gain practical tools and insights into communication, decision-making, team engagement, conflict resolution, and project management. By the end of this course, attendees will be prepared to confidently navigate the challenges of supervisory roles while fostering a positive and productive workplace.

Delivery Format

  • Live, virtual instructor-led training via Zoom
  • Interactive sessions with group discussions, case studies, and practical exercises

Duration

  • 1 full day (6 hours including breaks)

Course Modules

  • Module 1: Legal Compliance
  • Module 2: Communication Skills
  • Module 3: Effective Management and Decision-Making
  • Module 4: Team Motivation and Employee Engagement
  • Module 5: Conflict Resolution and Performance Management
  • Module 6: Project Management

Key Benefits of Attending

  • Gain confidence in your role as a leader and decision-maker
  • Improve team productivity and engagement
  • Learn practical tools for resolving conflict and managing performance
  • Strengthen compliance with workplace laws and standards
  • Position yourself for career advancement and leadership success

Certification

  • Participants will receive a Certificate of Completion and professional development hours upon successful completion./li>

Who Should Attend

  • Current and aspiring supervisors and managers
  • Team leaders seeking to enhance leadership skills
  • Human resources professionals and project managers

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